Privacy Policy

Effective Date: June 1, 2025
Last Updated: Jun 1, 2025

Introduction
Haus Health Rheumatology PLLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our virtual, AI-enhanced Rheumatology and/or Lifestyle Medicine Beyond a Second Opinion™ services.

Information We Collect
We may collect and process the following categories of personal information:

  • Personal Identifiers: Name, contact information (email address, phone number), date of birth, gender identity.

  • Health Information: Medical history, current medications, laboratory results, imaging studies, clinical notes, diagnoses, and treatment plans.

  • Technical Data: IP address, browser type, device information, pages visited, date and time of visits.

  • Payment Information: Billing details, payment preferences, transaction history.

How We Use Your Information
We use your personal information to:

  • Provide and manage second-opinion consultations and related services.

  • Communicate with you regarding scheduling, service updates, and follow-ups.

  • Process payments and manage billing.

  • Improve service quality, including AI-driven analysis and personalized care.

  • Ensure compliance with legal obligations and respond to lawful requests from authorities.

Information Sharing and Disclosure
We do not sell your personal information. We may share your data:

  • With your explicit consent, with your healthcare providers for care coordination purposes.

  • With service providers (e.g., payment processors, secure portals, AI analytics providers) who are contractually bound to protect your data and are compliant with HIPAA.

  • As required by law or to protect our rights, privacy, safety, or property.

Security of Your Information
We implement robust technical, administrative, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. Our practices comply with applicable HIPAA regulations and industry standards.

Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

Your Privacy Rights
You have the right to:

  • Access, update, or request deletion of your personal information.

  • Withdraw consent at any time (this may limit our ability to provide certain services).

  • Request a copy of your medical records and consultation reports.

Please contact us directly at hello@haus.health to exercise these rights.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Medical records are retained per applicable healthcare regulations.

Changes to This Privacy Policy
We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Haus Health Rheumatology PLLC
617-871-0040
hello@haus.health