Question 1

What is a rheumatology second opinion, and why might I need one?

Accepted Answer

A rheumatology second opinion is an independent review of a diagnosis, test result, or treatment plan by another rheumatologist. It can confirm the current approach, identify questions that deserve another look, or clarify reasonable next steps. Haus Health also welcomes patients who do not yet have a diagnosis or a prior rheumatology opinion. We review the available symptoms, records, laboratory results, imaging reports, medication history, photos, and prior evaluations to explain what the information does and does not suggest.

Question 2

Who can benefit from your services?

Accepted Answer

Any adult or child living with autoimmune, autoinflammatory, or unexplained inflammatory symptoms. You may benefit if you: Want reassurance that your diagnosis or treatment plan is correct Have ongoing symptoms despite treatment Feel uncertain about next steps or test results Need a fresh perspective from experts who take time to listen Even if you already have a rheumatologist, a second opinion can help refine your plan and bring peace of mind.

Question 3

What conditions do you evaluate?

Accepted Answer

We evaluate most autoimmune and rheumatic diseases, including: Lupus (SLE) Rheumatoid arthritis Still’s disease and juvenile arthritis Vasculitis and periodic fever syndromes Psoriatic arthritis and spondyloarthritis Undiagnosed or complex inflammatory conditions If your symptoms don’t fit a clear diagnosis, we’ll help identify patterns and guide the next diagnostic steps.

Question 4

How is Haus Health different from a hospital or clinic consultation?

Accepted Answer

Our physician-led consultation is designed for complex questions that benefit from more time and preparation than a typical brief visit. Before meeting with you, Dr. Jonathan Hausmann reviews the available records, laboratory results, imaging reports, medication history, photos, and prior opinions. During a secure video visit, he discusses your concerns and may guide you through a focused virtual physical exam when clinically relevant. Afterward, you receive written diagnostic impressions, treatment considerations, and recommended next steps to share with your local clinicians.

Question 5

What does “concierge-style care” mean?

Accepted Answer

It means personalized, high-touch medical care — extended appointments, direct communication, and a thoughtful pace. We focus on understanding your story, not rushing through it.

Question 6

What can I expect before, during, and after my consultation?

Accepted Answer

Before: You complete a secure intake form and share the records, laboratory results, imaging reports, photos, and questions you want reviewed. With your permission, Haus Health can help retrieve records electronically from many health systems when available. During: You meet virtually with Dr. Jonathan Hausmann for a focused discussion and a guided physical exam when clinically relevant. After: You receive a written report within five business days after the consultation. It may include diagnostic impressions, treatment considerations, recommended next steps, and guidance to discuss with your local clinicians.

Question 7

Do I need a referral from my doctor?

Accepted Answer

No referral is needed — you can book directly with us. We encourage you to inform your primary doctor, as our consults are designed to complement, not replace, your existing care.

Question 8

Is your service covered by insurance?

Accepted Answer

We currently operate on a self-pay model. Many patients use Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) to pay for their consultation. We’ll also provide an itemized invoice you can submit for possible reimbursement (coverage depends on your plan). Our pricing is transparent — no hidden fees or surprise bills.

Question 9

How soon can I get an appointment?

Accepted Answer

Appointment availability varies. After purchase, you receive secure intake and scheduling instructions so you can select the earliest available consultation time. Haus Health is not an emergency or same-day service. For urgent or rapidly worsening symptoms, contact your local clinician, urgent care center, or emergency services.

Question 10

What if I don’t have a rheumatologist or diagnosis yet?

Accepted Answer

You’re still welcome to see us. We can help interpret your symptoms, suggest appropriate tests, and recommend next steps — then coordinate with your local physician for follow-up care

Question 11

Do you prescribe medications or order tests?

Accepted Answer

We don’t prescribe medications or order tests directly. Instead, we provide a detailed plan that you can share with your local doctor, ensuring you receive coordinated and safe care close to home.

Question 12

How do you keep my information private?

Accepted Answer

Medical information is collected, stored, and shared through secure systems configured for healthcare use. Access is limited to authorized Haus Health personnel who need the information to support your consultation and practice operations. Please do not send medical records through ordinary email. Use the secure intake and upload links provided after purchase, or fax records to 888-531-3853. Additional details are available in our Privacy Policy.

Question 13

Can you coordinate directly with my doctor?

Accepted Answer

Yes — with your permission, we’re happy to share your report or speak with your primary doctor or rheumatologist. Our goal is collaboration, not competition.

Question 14

What if I have questions after I receive my report?

Accepted Answer

You can reach out via secure message for brief follow-up questions. If you develop new symptoms or need more in-depth guidance, we’ll schedule a follow-up consultation to review your case thoroughly.

Question 15

Where are you licensed to see patients?

Accepted Answer

Direct patient consultations are currently available for patients in Massachusetts and Florida, as well as select international locations. For patients elsewhere in the United States, Haus Health offers a nationwide physician-to-physician rheumatology chart review requested in collaboration with the patient’s treating clinician.

Question 16

Do you offer services in Spanish?

Accepted Answer

Sí — we are fluent in both English and Spanish and can provide your consultation and written report in either language.

Question 17

Can you see children and teens?

Accepted Answer

Absolutely. Dr. Hausmann is board-certified in both Adult and Pediatric Rheumatology, and Dr. Cohen-Hausmann in Pediatrics and Lifestyle Medicine. We often help families seeking clarity on complex or rare childhood inflammatory conditions.

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Frequently Asked Questions

CARE

Is Haus Health only for second opinions?

Do you see adults, children, and teens?

What conditions do you evaluate?

YOUR CONSULTATION

What happens before, during, and after the consultation?

Do I need a referral?